Please check your junk/spam folder! If it’s not there, it’s likely there was a spelling mistake in the email you gave us. Please contact us with your full name and the country you are ordering to and we will get back to you.

When your order was dispatched you should have received an email with tracking information. Customers with an account will be able to find tracking information in ‘my account’. If you can’t find this, let us know and we can send you a tracking link.

Please note, if you ordered clothing within the last 5 days, it may not have dispatched yet.

If you have been waiting for your order to arrive for more than 10 days, please contact us with your order number and we will investigate.

If your tracking hasn’t updated please give it 5 working days before contacting us. If your tracking does not update after 5 days, please contact us so we can check on the progress of your order.

Due to international shipping issues, we are not accepting international orders outside of the UK, USA, Europe, Canada and Australia on our stores.

If you wish to order from another country, please contact us with your address and which items you wish to order and we will be able to send you a quote, including courier fees.

Orders usually get sent to be fulfilled within an hour, so it is often too late for us to cancel or alter your order once we see your request. Please reach out straight away and we will do our best to edit or cancel an order if it is within working hours.

Once your order arrives, we will be able to arrange a return for any items you wish to return for a refund (this excludes non-returnable items like t-shirts, hoodies and posters).

Please see our full returns policy here.

Order times vary depending on the country and the items ordered.

As an estimate: lifting accessories and books usually take 2 to 5 days to arrive whilst clothing and posters take 5 to 14 days as they are printed on demand.

Please see our shipping information page for more detailed information.

Of course! We’re sorry to hear that one of our items wasn’t up to standard. Please contact us with an image and/or description of the fault so we can understand what went wrong. We will always work with you to find the best resolution. 

Please refer to the size guide on the product page as a first reference.

If you are still unsure please reach out to us with your measurements and the product you are looking at, and we will be happy to advise.

Please note, the size charts for similar products are not always the same, so ensure you are checking the chart on the product page. Eg. our leather and neoprene belt have different size charts.

If the product is unused then we are able to accept a return for a different size. Please contact us with images to confirm the condition of the item and we can send you a returns label.

Please note, we do not cover the cost of returns, so please consider where the item is shipped from before purchasing.

This depends on the country you are ordering to, but we regularly have new stock arriving to our warehouses. If it has been a while, please contact us and we’ll be able to give you an estimate.